Shipping Policy
At Havaianas, we are committed to processing and delivering your orders promptly and efficiently within the United States.
Order Processing
We process orders within 1-2 business days after payment confirmation. Please be aware that during holidays or periods of high demand, processing may take longer.
Shipping Duration and Delivery
Once your order ships, please allow 5-10 business days for delivery. Delivery times are estimates and can vary based on destination, customs clearance, carrier performance, weather conditions, and other unforeseen factors.
Shipping Fees
Shipping fees depend on your specific order and are calculated and shown to you at checkout before you finalize your purchase.
Order Cancellation
You may cancel your order within 12 hours of placing it. To request cancellation, contact our support team promptly at jonasujaf550@gmail.com.
Shipment Tracking
After your order ships, tracking information will be provided. Please allow some time for the carrier to update tracking statuses.
Returns
Return requests are accepted within 30 calendar days from the delivery date. Customers bear the cost of return shipping unless the product was defective, damaged, or incorrect upon arrival.
Refunds
Refunds are processed within 5-7 business days after we receive and inspect your returned items.
Contact Us
If you have questions about your order or need assistance with our shipping policy, please contact us at jonasujaf550@gmail.com.